COMPILING THE RESERVATION DETAILS

The final step in the reservation process is to complete the reservation reports.Reservation reports are just one kind of report which may be prepared and distributed to the management as well as o the other department of the hotel.

-expected arrivals and departure list

List of arrival and departure guest at particular date.

MAINTAINING THE RESERVATION DETAILS

It includes two points,

(a)Filling of original booking : After recording the reservation details in the reservation forms for the computer it is necessary to have a proper filling system for future references in any reservation system.The record is maintain in chronological order as per the date of arrival.

(b)Modification of reservation details : Occasionally by a chance or cancellation of a booking is requested.In this cases an amendment or cancellation form completed by the reservation staff and attached to the original reservation form and correspondence.

CONFORMING THE RESERVATION REQUEST

The attempt of the hotel at this stage is to confirm the reservation by means of seeking advance deposit.However,without payment to reservation may be confirmed through the available code.A conformation letter is typed and a reservation conformation no. is allocated,which acts as an evidence in the future.

DOCUMENTING RESERVATION DETAILS

If the reservation is accepted the reservation staff will complete the reservation forms including all details necessary information of the guest proposed stay.If the system is computerized details are recorded directly.

ACCEPTING OR DENYING RESERVATION REQUEST

After checking the room availability,the reservation staff will check either accepting or denying the reservation request.If the desired room and rate are available for the period requested than normally the reservation request will be accepted.However,reservation section may choose to denying the request for reservation in spite of its availability if:

-the rate desired is not at per.

-the hotel is sold out during the date requested.

-the guest / company requested the reservation is black listed.

DETERMINING THE ROOM AVAILABILITY

After receiving the information about the guest proposed stay.The next step of reservation procedure is to check room availability of the desired accommodation of the date,rate and room type requested.It IS necessary to closely monitor the volume of reservation accepted in order to prevent excess booking an effective reservation system should be used to determined room availability and they are,

-forecast board (occupancy forecast report)

-reservation chart (density and conventional chart)

-computerized system

ENQUIRY FOR RESERVATION

Hotel may receives the reservation enquiry in variety of ways.Reservation request may be made in person,ever the telephone,through the mail,via fax or telex,internet,CRS,e.t.c.Regard less of the source,the reservation personal will collect the following information about the guests stay through a process known as reservation enquiry.Following information is obtained about the guest purposed stay:A

-name of guest

-date of departure

-desired room type

-date of arrival

-required number of room

-special remarks

-desired room plan

-number of fax etc.

PURPOSE OF RESERVATION

Reservation can be defined as an agreement between clients and service providers for the services that are to be rendered in the future.The purpose of reservation is enumerated as under:

-For effective planning and to increase the efficiency of the given manpower,machine,money and material

-To sell the main product of the hotel,i.e. accommodation

-To fore cast future room occupancy

-To maximize occupancy at all times

-To save time and money

-To await the best of the facilities at money reasonable rate

-To built a Good report among the guest

-To up-lift the room sale during off season

-To secure payment in advance

-To help in marketing and sales promotion stages

TYPES OF RESERVATION

There are two types of reservation.They are given below:

(a)Guaranteed reservation:-

It means that a guest will guaranty to pay the room even it is not used.Unless the guest has fallowed hotels and pre-arranged conciliation procedure.It is a type reservation in which guest payment ,which could be the one day charge of a room and hotel keep their reservation for a specific period of time.If guest doesn't show according to the booking and doesn't sent the message then hotel take their advance payment as a penalty.Guaranteed reservation helps the hotel form not show.Reservation may be guaranteed in one of the following ways.

(a)Advance deposit

(b)Pre-payment

(c)Credit card

(d)Contractual agreement

(b)Non-guaranteed reservation:-

In this reservation guest doesn't have a guaranteed confirmation about the booking and hotel may not keep the room blocked for a long time.In non-guaranteed reservation hotel wait for a time limit which is 6:00pm evening.After that they released the blocked room for sale.

MODE OF RESERVATION

Hotel need to handle many reservation request by different ways.Irrespective of the type of enquiry mate,each enquiry must be received,recorded and processed,reservation request can reach a hotel through any of the give modes.

-Telephone

-Fax machine

-By letter

-Telegrams

-Telex

-Personality

-Computer with Internet option such www or e-mail

-Reservation network system

-Holider co-operated by the holiday Inn group

-High advantage co-operated by the management group

SOURCES OF RESERVATION

Request for reservation may confirm a number of sources.The most common sources are :

-Travel and tour operator/organization

-Airlines and transport company

-NGO'S and INGO'S

-Embassy and consulate offices

-Universities and educational institutional

-Ministers and other government offices

-UN organizations

-International banks

-Chain hotel and chain restaurants

-Free individuals travellers

MEANING OF RESERVATION

Reservation is a primary section of a front office department.it works as a hub this section.it's main job is to book the accommodation for guests.it receives enquiry,reserves the request of guest.it also work as a middle agent between the hotel (service provider)and guest or visitor (service taken).it also works for the conciliation of guest,request according to the requirement.

IMPORTANCE OF FEMALE EDUCATION

Nobody can deny the significance of the female education.Female education means education for women.Approximately fifty percent population of our country is women's population.So,if they are not educated we cannot progress our nation.We know that man and women are like two wheel of a cart.If one wheel is not in good condition we cannot smoothly drive the cart.Same problem we have to face if we cannot educate the women of our country.

female education has been neglected in our country since early days.In the past not only in village but also in urban area's parents neglected to the education for the women .But now a days the condition of female education has been gradually changed.We can see many girls in school level,campus and even in higher education and advanced education also.

We consider that, home is the first school of the children.Similarly mother is the first teacher for all children.There is a popular saying about the importance of female education.If we teach a man educate only only on individual but if we educate a woman we educate the whole family.

ABOUT STUDENT LIFE

We have various stages in our life.Student life is the most important period among such different stages.Our student life begins when we admitted in the pre-primary class.Our future depends on in this life.If we study well and seriously our future will be bright and prospers.

We have to perform or do many duties in the student life.But our main duties as a student is preparation of our lessons well and properly.In school,at home we ought to study with proper attention.Besides reading we should fallow discipline well.Studying is so tough and challenging task.So that,besides reading our text books,we have to study other reference books.It is not a right way of learning during the time of the examination only.We have to spend six hours for studying each day.Besides learning our lessons we must take part in different games.Games make us healthy.We all know that good health is a great asset of everybody.If our health is well we can do or participate in all activities.People say that good character is the ornament of everyone.Realising such facts we should form good character since our student life.

Students are back bone and future hopes of any nation.So that,they should feel their responsibilities and duties well.Government should provide opportunity of learning to the all people of its nation.