Hotel may receives the reservation enquiry in variety of ways.Reservation request may be made in person,ever the telephone,through the mail,via fax or telex,internet,CRS,e.t.c.Regard less of the source,the reservation personal will collect the following information about the guests stay through a process known as reservation enquiry.Following information is obtained about the guest purposed stay:A
-name of guest
-date of departure
-desired room type
-date of arrival
-required number of room
-special remarks
-desired room plan
-number of fax etc.
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